Land Rovers versus Toyotas

Kurt has a great analogy.  Products can either be Land Rovers or Toyotas.  Land Rovers are indestructible.  You can use and abuse them.  They are hard to break.  Toyotas are ubiquitous.  They are everywhere.  The parts are everywhere.  When they break you can almost always find a replacement part for them.  He suggested making products one or the other.  Either make them indestructible so that you don't have to fix them often, or make then easily fixable with a supply chain that seeps into every corner of the world.